At Cassio Walks, we’re committed to delivering your adventure-ready gear quickly, safely, and reliably—no matter where your journey begins.
📦 1. Order Processing Time
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Orders are typically processed within 1–3 business days.
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Orders placed on weekends or holidays will be processed on the next business day.
🚚 2. Shipping Methods
We offer the following shipping options at checkout:
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–3 business days
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International Shipping: Delivery time varies by location
Note: Delivery times may vary due to weather, carrier delays, or other factors beyond our control.
💳 3. Shipping Costs
Shipping fees are calculated at checkout based on the destination, package weight, and selected shipping method.
🔍 4. Tracking Your Order
After your order ships, you’ll receive a confirmation email with a tracking number so you can monitor the status of your delivery in real time.
📭 5. Lost or Damaged Packages
If your package is lost, delayed, or arrives damaged, please contact us immediately. We will work with the carrier to resolve the issue promptly and send a replacement if needed.